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Tried new battery, etc. One is fine, but one stopped taking a charge. I like the system, so I'm keeping my fingers crossed that this doesn't happen again. This is a replacement for one of my original handsets. I have the phone, with 2 handsets. Dead, period.
DAW I just hope it isnt the firt part to fail. It seems to be not quite as bad after charging and using for a week. It appeared to me that there was not much support from amazon for returning. 2 ATT cordless phone handsets were ordered to replace one of the broken handsets we already had. One of the two handsets shipped has a black smuge or shadow in the led screen. Since everything else seems fine I decided it was not worth the hassel to try to return it.
I stuck with this exact item as opposed to the newer version available in office supply stores, and amazon, at a lower price. Set up was a snap, fit right in with the base and existing cordless system. I was not certain of the compatibility of the newer handsets with additional features for the new model of the AT$T spread-spectrum 2-line phone systems.
For $75, I want a little better product. I have been using this replacement for less than 6 months and today, after it dropped from a chair onto a soft floor, it quit working again. I thought the first was a fluke; had owned it for several years so just replaced it. It's not like it was thrown or fell off a balcony. The phone itself is OK - I agree with some of the flaws others have pointed out but they don't bother me much. However the second of my handsets has now broken / quite working. Yes, I dropped it but seriously, a phone should be made to withstand some minor trauma like this.
The connection is clear and has all the functions we need for our two-line home. With only one phone jack per floor, this has been quite convenient. We are extremely happy with this handset. Our house was built with very few phone jacks and with this handset (and the base phone) we have been able to add extensions wherever we have an electrical outlet.
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